
You got questions. We got answers.
Frequently Asked Questions
Is the ForChiss Lash Serum safe for sensitive eyes?
Is the ForChiss Lash Serum safe for sensitive eyes?
Our lash serum is formulated with gentle ingredients, but if you have particularly sensitive eyes, we recommend doing a patch test before using it.
Can I use it if I wear eyelash extensions?
Can I use it if I wear eyelash extensions?
Yes, you can use the eyelash growth serum with eyelash extensions. It will help nourish and strengthen your natural lashes, which can improve the health of your extensions.
Is the Forchiss Eyelash Serum safe during pregnancy or breastfeeding?
Is the Forchiss Eyelash Serum safe during pregnancy or breastfeeding?
While our lash serum contains natural ingredients, we always recommend consulting with your healthcare provider before using any new beauty products during pregnancy or breastfeeding.
Can I use it with mascara?
Can I use it with mascara?
Yes! You can apply your lash serum first and let it dry, then use your favorite mascara for a bold and defined look.
Is ForChiss cruelty free?
Is ForChiss cruelty free?
Yes, all ForChiss products are 100% cruelty-free. We never test on animals and are committed to ethical product development.
Where do I enter the discount code?
Where do I enter the discount code?
You can enter your discount code at checkout. There will be a box labeled "Discount Code" or "Promo Code" where you can input your code before finalizing your purchase.
How do I track my order?
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number on our website's tracking page to see the latest updates on your shipment's status.
How long does shipping take?
How long does shipping take?
Standard shipping typically takes 2-5 business days, depending on your location.
How do I place my order online?
How do I place my order online?
To place an order, simply select the products you wish to purchase, add them to your cart, and proceed to checkout where you'll fill in your shipping details and choose a payment method.
Can I cancel my order?
Can I cancel my order?
You can cancel your order within 24 hours of purchase by contacting our customer service team. If your order has already been dispatched, we will assist you with a return upon receipt.
Will I receive my Items in one package?
Will I receive my Items in one package?
We strive to ship items together; however, if you ordered multiple items, they may arrive in separate packages to ensure faster delivery.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and other secure payment methods as listed on our checkout page.
What if my credit card is denied?
What if my credit card is denied?
If your credit card is denied, please check that you've entered all the information correctly, ensure you have sufficient funds, and that your card has not expired. If problems persist, contact your bank or use an alternative payment method.